■ General Shipping
Policy
1) Some shipping
couriers may not be available for certain areas. More information is provided
on our Guide > Shipping page or during checkout.
2) The delivery
time provided is an average estimate excluding preparation time and customs
clearance.
3) Delivery time
may vary depending on the shipment and customs clearance situation.
Delivery check : https://ems.epost.go.kr/front.Tracking01Eng.postal
■ hipping Time : 5
- 10 days
Please take into
consideration that some products may take additional time for delivery and
processing
.
Your order is
shipped once your payment has been cleared. Please contact our customer service
center if you would like to request an exchange or return on your order.
■ Shipping
rates:
Shipment fee will be charged
differently depending on the ordered items’ weight.
Parcels are only
dispatched on business days.
Please be informed
that order placed right before day-offs and holidays in Korea may be delayed
.
Please contact our
CS team if you still have not received your parcel after 2 weeks from the date tracking
number is given.
*NOTE: International
shipments may be subject to import taxes, duties, and customs fees, which are
levied once the package reaches the country of destination.
All related fees
are the responsibility of the recipient.
In the case that the recipient refuses
to receive the parcel, the order will be returned to Korea and will not be
re-shipped.
Relevant expenses (round-trip shipping, customs, etc.) will be
deducted from the refund.
You may also be required to pay a brokerage (handling) fee
for the shipment.
These charges are separate from your shipping charge and you
will be billed directly for them.
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